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✉news BusinessRetail first seen 14 h ago, last 1 h ago, peak #2

UBS says AI shopping agents could reshape retail

Original: How AI shopping agents could reshape hardline, broadline and food retail - UBS

UBS analysts have published research arguing that AI shopping agents, which search, compare and purchase on behalf of consumers, could significantly change hardline, broadline and food retail. The report examines how automated purchasing might shift customer loyalty, pricing power and traffic away from traditional storefronts and search, affecting retailers across categories and forcing them to adapt how products are discovered and sold.

Why now: New UBS research on AI shopping agents is prompting investors and retailers to weigh the technology's impact on the sector.

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