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Mmastodon BusinessBanking first seen 8 h ago, last 4 min ago, peak #4

American Express bets on in-house AI over agentic tools

Original: With payment companies embracing frontier model makers' agentic artificial intelligence to enhance pitches to business c

Payment companies are increasingly adopting agentic artificial intelligence from frontier model makers to sharpen their pitches to business clients. American Express, however, is taking a different path, relying on internal development to build its AI capabilities and compete. The report highlights a strategic split in the payments industry between buying outside AI and building it in-house.

Why now: Interest in how major payments firms are choosing between external frontier AI tools and proprietary development.

American Expressfrontier model makers

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Rank over time, top of the chart is #1. 4 snapshots from 1 h ago to 4 min ago.

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API: https://socialmediatrends-api.osmike.com/v1/trends/656382