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NIPSCO commits to third-party audit after widespread storm outages
Original: ‘NIPSCO will learn’: Northwest Indiana utility company commits to 3rd-party audit of storm response following widespread power outages
NIPSCO, the Northwest Indiana utility, has agreed to an independent third-party audit of its storm response after widespread power outages left customers frustrated with restoration times. The company said it 'will learn' from the review as it faces questions over how it handled the outage and communicates with affected residents going forward.
Why now: Widespread storm-related power outages have drawn public criticism of the utility's response and restoration performance.
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