Mmastodon BusinessBanking first seen 1 d ago, last 25 min ago, peak #1
Lawsuit alleges Fiserv call center reactivated stolen cards
Original: Fiserv call center reactivated stolen cards, lawsuit alleges FiCare alleges the people holding the stolen cards are havi
A lawsuit filed by FiCare alleges that Fiserv's call center reactivated stolen cards, removing fraud controls meant to contain compromised cards and allowing people holding the stolen cards to keep using them. The claim, reported by American Banker, raises questions about security practices at the payments processor's customer service operations and its liability for resulting losses.
Why now: The allegation that a major payments company's own call center undid fraud protections is unusual and raises serious security concerns.
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