{"ok":true,"trend":{"id":893658,"platform":"news","region":"global","key":"apple says iphone 18 pro max units that lost at&t service need replacement, not a fix","title":"Apple Says iPhone 18 Pro Max Units That Lost AT&T Service Need Replacement, Not a Fix","url":"https://news.google.com/rss/articles/CBMidkFVX3lxTE02Nk05dFVxX0d1MmhrTTJaVlJ2ZXFFZjZYdU9rRURYVEVpQlpxSS1NNU4xeFYwak9ZTGNOS0FnbERpZXZJRHNxRnB4V3E2VFlTRkNxOU1aN3JiS2NPZ3c4c1R2QUZ0SW9scjg1NFo4eDVzbW9mTHc?oc=5","first_seen":"2026-10-03T19:06:25.095145Z","last_seen":"2026-10-03T21:52:15.453376Z","last_rank":10,"peak_rank":6,"last_volume":null,"peak_volume":0,"seen_count":3,"score":49.15,"category_hint":"mobile","section":"technology","category":"mobile","summary":"Apple has told customers that iPhone 18 Pro Max devices affected by a problem that caused them to lose AT&T cellular service cannot be repaired with a software fix and instead need to be replaced. The guidance affects users whose handsets dropped service on the carrier, with Apple treating the fault as a hardware-level issue requiring new units rather than a patch or in-store repair.","why":"Owners of the affected devices are seeking clarity on whether their phones can be fixed or must be swapped","tone":"neutral","entities":["Apple","iPhone 18 Pro Max","AT&T"],"summarized_at":"2026-10-03T19:08:48.428143Z","meta":{"via":"scan","lang":"en","term":"iphone","source":"finance.biggo.com","published":"Sat, 03 Oct 2026 18:05:00 GMT"},"nw":null,"promo":null,"kind":null,"importance":null,"hidden":false,"hide_reason":null,"judged_at":null,"title_en":"Apple: iPhone 18 Pro Max Units Losing AT&T Service Must Be Replaced","section_name":"Technology","category_name":"Mobile","timeline":[{"captured_at":"2026-10-03T19:06:25.095145Z","rank":6,"volume":null},{"captured_at":"2026-10-03T20:29:24.666138Z","rank":7,"volume":null},{"captured_at":"2026-10-03T21:52:15.453376Z","rank":10,"volume":null}],"posts":[{"platform":"news","url":"https://news.google.com/rss/articles/CBMidkFVX3lxTE02Nk05dFVxX0d1MmhrTTJaVlJ2ZXFFZjZYdU9rRURYVEVpQlpxSS1NNU4xeFYwak9ZTGNOS0FnbERpZXZJRHNxRnB4V3E2VFlTRkNxOU1aN3JiS2NPZ3c4c1R2QUZ0SW9scjg1NFo4eDVzbW9mTHc?oc=5","author":"finance.biggo.com","title":"Apple Says iPhone 18 Pro Max Units That Lost AT&T Service Need Replacement, Not a Fix","snippet":null,"posted_at":"2026-10-03T18:05:00Z","likes":null}],"elsewhere":[],"window":"7d"}}