{"ok":true,"trend":{"id":750075,"platform":"mastodon","region":"global","key":"leute geht niemals, niemals!!, zur deutschenglasfaser! support: 6 leistung: 6 wechsel von dg zur 1und1: 6 da funktionier","title":"Leute geht niemals, NIEMALS!!, zur DeutschenGlasfaser! Support: 6 Leistung: 6 Wechsel von DG zur 1und1: 6 Da funktionier","url":"https://mastodon.social/@turbopioxel/117372026321969945","first_seen":"2026-10-02T15:40:28.616262Z","last_seen":"2026-10-02T15:40:28.616262Z","last_rank":5,"peak_rank":5,"last_volume":0,"peak_volume":0,"seen_count":1,"score":0.9396875,"category_hint":"internet","section":"technology","category":"internet","summary":"A frustrated customer is warning others to avoid German fibre provider Deutsche Glasfaser, rating its support, service and performance at 6 on a scale of 6. The complaint says nothing works at the company, claiming even a switch to rival provider 1&1 worked better. The post adds to recurring online criticism of the fibre rollout firm.","why":"Consumer frustration with Deutsche Glasfaser's slow support and connection problems keeps sparking angry complaints online.","tone":"negative","entities":["Deutsche Glasfaser","1&1"],"summarized_at":"2026-10-02T15:42:07.580957Z","meta":{"tag":"internet","via":"scan","kind":"status","lang":"de","instance":"mastodon.social","tag_uses":88},"nw":null,"promo":null,"kind":null,"importance":null,"hidden":false,"hide_reason":null,"judged_at":null,"title_en":"Customers slam Deutsche Glasfaser over service and performance","section_name":"Technology","category_name":"Internet","timeline":[{"captured_at":"2026-10-02T15:40:28.616262Z","rank":5,"volume":0}],"posts":[{"platform":"mastodon","url":"https://mastodon.social/@turbopioxel/117372026321969945","author":"turbopioxel","title":null,"snippet":"Leute geht niemals, NIEMALS!!, zur DeutschenGlasfaser! Support: 6 Leistung: 6 Wechsel von DG zur 1und1: 6 Da funktioniert einfach gar nichts bei dem Unternehmen!! # internet # provider # glasfaser","posted_at":"2026-10-02T15:29:51.488000Z","likes":0}],"elsewhere":[],"window":"7d"}}