{"ok":true,"trend":{"id":522050,"platform":"news","region":"global","key":"xcel’s faulty billing has residents, businesses and cities fired up","title":"Xcel’s faulty billing has residents, businesses and cities fired up","url":"https://news.google.com/rss/articles/CBMipgFBVV95cUxPSEhFSUVtTjYtdzBGT2l6QXJwSldjaVhLZ0FkUXRwR3ZsYzh2X0xiSllaa3E5bFhuQmlwRlUxaUt4bTh4cHhvTGpGSUV3TTZXNkttUVBXX2dkaHFVVS1Ca25jLXh0ZnBYOERuOXdFcHpOMHN0eV9UUUdMdVFIc012NVZEdXZKRVBxSGstZzNRaU9QdDZOaENsdUxsOVpZUW1nRTlsaVNn?oc=5","first_seen":"2026-09-30T19:57:53.221551Z","last_seen":"2026-09-30T19:57:53.221551Z","last_rank":25,"peak_rank":25,"last_volume":null,"peak_volume":null,"seen_count":1,"score":0.8215625,"category_hint":"energy","section":"environment","category":"energy","summary":"Xcel Energy is under fire as residents, businesses and cities complain about faulty billing, with customers reporting incorrect charges and local governments voicing frustration over the utility's handling of the problem. The billing errors have prompted growing calls for accountability from the company, which serves millions of customers across its service territory.","why":"Customers and local governments are publicly pushing back against billing errors affecting their costs and trust in the utility","tone":"negative","entities":["Xcel Energy"],"summarized_at":"2026-09-30T19:59:57.235310Z","meta":{"via":"scan","lang":"en","term":"solar","source":"Civic Media","published":"Wed, 30 Sep 2026 16:27:00 GMT"},"nw":null,"promo":null,"kind":null,"importance":null,"hidden":false,"hide_reason":null,"judged_at":null,"title_en":"Xcel Energy faces backlash over faulty billing","section_name":"Environment","category_name":"Energy","timeline":[{"captured_at":"2026-09-30T19:57:53.221551Z","rank":25,"volume":null}],"posts":[{"platform":"news","url":"https://news.google.com/rss/articles/CBMipgFBVV95cUxPSEhFSUVtTjYtdzBGT2l6QXJwSldjaVhLZ0FkUXRwR3ZsYzh2X0xiSllaa3E5bFhuQmlwRlUxaUt4bTh4cHhvTGpGSUV3TTZXNkttUVBXX2dkaHFVVS1Ca25jLXh0ZnBYOERuOXdFcHpOMHN0eV9UUUdMdVFIc012NVZEdXZKRVBxSGstZzNRaU9QdDZOaENsdUxsOVpZUW1nRTlsaVNn?oc=5","author":"Civic Media","title":"Xcel’s faulty billing has residents, businesses and cities fired up","snippet":null,"posted_at":"2026-09-30T16:27:00Z","likes":null}],"elsewhere":[],"window":"7d"}}