{"ok":true,"trend":{"id":299766,"platform":"news","region":"global","key":"apple confirms iphone 18 pro face id freezing bug — what you need to know. update: a fix is available","title":"Apple confirms iPhone 18 Pro Face ID freezing bug — what you need to know. UPDATE: A fix is available","url":"https://news.google.com/rss/articles/CBMisgFBVV95cUxPWURJa19oMTJ1TzlCRnV3VlBYb3BESnNzVXVmRFk1N1F3R2FBSkFTZ2R5aGhlRHlVZkpDeFFoaXZLanVITG41YmNtT0o2enNHenVUazV1SlVXNW9fRnhKcXdVRXU2NXpUUjlJUnNoMWYwblZsRkNnbVBnZUdzZzNlaUVSVEMzVTdSWWlZSjVkek5tN0E4Yi1BR2JxU2ZWbjhWZEtvaWxlT0xndWhtc1llR093?oc=5","first_seen":"2026-09-29T01:23:53.841648Z","last_seen":"2026-09-29T12:19:53.767824Z","last_rank":27,"peak_rank":10,"last_volume":null,"peak_volume":0,"seen_count":9,"score":36.58,"category_hint":"mobile","section":"technology","category":"mobile","summary":"Apple has acknowledged a bug causing Face ID to freeze on the iPhone 18 Pro and says a fix is now available to users. Reports of the authentication issue had been circulating among owners of the new flagship phone. The company is urging affected users to update their devices, and guidance is circulating on what steps to take if Face ID stops responding.","why":"The iPhone 18 Pro is a newly launched flagship device, so a confirmed hardware-adjacent Face ID flaw affects many early buyers.","tone":"neutral","entities":["Apple","iPhone 18 Pro","Face ID"],"summarized_at":"2026-09-29T13:30:06.441203Z","meta":{"via":"scan","lang":"en","term":"iphone","source":"Tom's Guide","generic":0.03,"published":"Mon, 28 Sep 2026 20:12:38 GMT"},"nw":0.48,"promo":0.03,"kind":"news_event","importance":1.45,"hidden":false,"hide_reason":null,"judged_at":"2026-09-29T01:23:54.841334Z","title_en":"Apple confirms iPhone 18 Pro Face ID freezing bug, issues fix","section_name":"Technology","category_name":"Mobile","timeline":[{"captured_at":"2026-09-29T01:23:53.841648Z","rank":10,"volume":null},{"captured_at":"2026-09-29T02:45:55.655848Z","rank":10,"volume":null},{"captured_at":"2026-09-29T04:07:52.579614Z","rank":11,"volume":null},{"captured_at":"2026-09-29T05:29:53.163452Z","rank":12,"volume":null},{"captured_at":"2026-09-29T06:51:55.269489Z","rank":12,"volume":null},{"captured_at":"2026-09-29T08:13:55.748902Z","rank":10,"volume":null},{"captured_at":"2026-09-29T09:35:54.861539Z","rank":10,"volume":null},{"captured_at":"2026-09-29T10:57:55.979298Z","rank":12,"volume":null},{"captured_at":"2026-09-29T12:19:53.767824Z","rank":27,"volume":null}],"posts":[{"platform":"news","url":"https://news.google.com/rss/articles/CBMisgFBVV95cUxPWURJa19oMTJ1TzlCRnV3VlBYb3BESnNzVXVmRFk1N1F3R2FBSkFTZ2R5aGhlRHlVZkpDeFFoaXZLanVITG41YmNtT0o2enNHenVUazV1SlVXNW9fRnhKcXdVRXU2NXpUUjlJUnNoMWYwblZsRkNnbVBnZUdzZzNlaUVSVEMzVTdSWWlZSjVkek5tN0E4Yi1BR2JxU2ZWbjhWZEtvaWxlT0xndWhtc1llR093?oc=5","author":"Tom's Guide","title":"Apple confirms iPhone 18 Pro Face ID freezing bug — what you need to know. UPDATE: A fix is available","snippet":null,"posted_at":"2026-09-28T20:12:38Z","likes":null}],"elsewhere":[],"window":"7d"}}