{"ok":true,"trend":{"id":1129342,"platform":"news","region":"global","key":"norfolk police department e911 division implements artificial intelligence (ai) system on non-emerge","title":"Norfolk Police Department E911 Division implements Artificial Intelligence (AI) system on non-emerge","url":"https://news.google.com/rss/articles/CBMiXkFVX3lxTFBuTThVY1JRdlZMQzQ1UWx1ZERBakpGQmhVazcwak1EOV91U01SaTVzZ25wX3hSOXRwQi1yaVRPa1JpVnBjZ2lyYmZkZlBKc25tNDVQOUNGNlluQmMwbmc?oc=5","first_seen":"2026-10-05T16:16:36.755811Z","last_seen":"2026-10-05T17:38:37.871428Z","last_rank":33,"peak_rank":21,"last_volume":null,"peak_volume":0,"seen_count":2,"score":0.675,"category_hint":"ai","section":"technology","category":"ai","summary":"The Norfolk Police Department's E911 Division in Norfolk, Virginia has implemented an artificial intelligence system to handle non-emergency calls. The move is intended to free up dispatchers to focus on genuine emergencies while AI manages routine, lower-priority inquiries. The announcement has drawn attention as one of the growing number of US emergency communications centers experimenting with AI call handling.","why":"Public agencies adopting AI in emergency services is a timely and debated topic.","tone":"neutral","entities":["Norfolk Police Department","E911 Division","Norfolk","Virginia"],"summarized_at":"2026-10-05T16:17:23.207008Z","meta":{"via":"scan","lang":"en","term":"ai","source":"City of Norfolk (.gov)","published":"Mon, 05 Oct 2026 13:30:26 GMT"},"nw":null,"promo":null,"kind":null,"importance":null,"hidden":false,"hide_reason":null,"judged_at":null,"title_en":"Norfolk Police Adds AI to Non-Emergency 911 Calls","section_name":"Technology","category_name":"AI","timeline":[{"captured_at":"2026-10-05T16:16:36.755811Z","rank":21,"volume":null},{"captured_at":"2026-10-05T17:38:37.871428Z","rank":33,"volume":null}],"posts":[{"platform":"news","url":"https://news.google.com/rss/articles/CBMiXkFVX3lxTFBuTThVY1JRdlZMQzQ1UWx1ZERBakpGQmhVazcwak1EOV91U01SaTVzZ25wX3hSOXRwQi1yaVRPa1JpVnBjZ2lyYmZkZlBKc25tNDVQOUNGNlluQmMwbmc?oc=5","author":"City of Norfolk (.gov)","title":"Norfolk Police Department E911 Division implements Artificial Intelligence (AI) system on non-emerge","snippet":null,"posted_at":"2026-10-05T13:30:26Z","likes":null}],"elsewhere":[],"window":"7d"}}