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- 1UBS says AI shopping agents could reshape retail▼How AI shopping agents could reshape hardline, broadline and food retail - UBS
UBS analysts say AI shopping agents, which search and buy products on a customer's behalf, could significantly change hardline, broadline and food retail. The report suggests such agents may shift how consumers discover and purchase goods, with potential consequences for retailers' pricing, branding and online traffic. The analysis is circulating among market watchers tracking how automation affects the retail sector.